Frequently Asked Questions

Cric 11 FAQ – Find your answers right here

From registration and payments to bonuses and betting — find detailed answers to all your questions here.

40+
FAQ
7
Category
24/7
Support

No matching questions found. Try different keywords or Help Center Contact us.

Account & Registration

On Cric 11 Registration is very easy. registration page and enter your mobile number, password, and the required details. Verify a one-time OTP and your account will be activated instantly. The entire process takes under 3 minutes.

Yes. On Cric 11, Registration you must be at least 18 years old to register and place bets. A national ID or passport may be required for age verification.

Each person only A you may open an account. Multiple accounts are strictly prohibited — if detected, all associated accounts may be permanently suspended. This rule is strictly enforced to prevent misuse of bonus offers.

On the Login Page and click the "Forgot Password?" link. A reset code will be sent to your registered mobile number. Use it to set a new password. If you need further help, Help Center Contact us.

After logging in, you can update your name, email, and password from Profile Settings. To change your mobile number, please Help Center get in touch with us.

Yes, you can at any time Help Center's to submit an account closure request. A self-exclusion option is also available as part of our responsible gaming tools. For more details, Responsible Gaming View page.

Payments & Transactions

Cric 11 currently bKash, Nagad, Rocket and direct bank transfer are also supported. All methods are secure and fast. For more details, Payment Page view.

The minimum deposit at Cric 11 is just ৳500. New members receive a 100% bonus on their first deposit. Maximum deposit limits vary by payment method.

Withdrawal requests are typically processed within 1–4 hours is processed within that time. VIP members may experience even faster turnaround. Bank transfers can occasionally take up to 1 business day.

After a deposit, your balance is usually updated within 2–10 minutes. If it takes longer than 15 minutes, please contact Help Center Contact us.

Minimum withdrawal on Cric 11 ৳500Before withdrawing, your identity verification (KYC) must be completed. If KYC is pending, please submit the required documents from your profile settings.

Cric 11 does not charge any deposit or withdrawal fees. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction charges. For details, On the Payment Page

Bonuses & Promotions

As a new member, Registration and make your first deposit, your bonus will be credited automatically. 100% Welcome Bonus will be credited to your account. No separate code is required.

Each bonus comes with its own turnover or wagering requirement. For the welcome bonus, you typically need to wager the bonus amount a set number of times. For full terms on all bonuses, on the Promotions page available.

A portion of your daily losses is returned the following day as cashback. This is applied automatically — no separate claim needed. To see the latest offers, Latest Promotions View page.

Yes, Cric 11 has an active referral program. Refer a friend and once they register and make a deposit, you'll receive a bonus. For current referral offer details, on the Promotions page view.

Betting & Matches

All Bangladesh national team matches on Cric 11, IPL, BPL, Asia Cup, T20 World Cup and many more international and domestic tournaments are also available for betting.

In most major matches Live Betting available, with a wide range of in-play markets including toss, per over, and per wicket. Live odds update in real time.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is abandoned or under certain circumstances, the bet amount will be refunded. For detailed rules, Terms & Conditionsavailable on.

The minimum bet on Cric 11 is generally ৳10 to ৳20 within this range, which may vary by market. This is intentionally kept low to ensure everyone has a fair chance to play.

Daily analysis and predictions from our expert team, on the Betting Tips page is published. Reading it before the match starts can help you make better decisions.

Security & Privacy

Yes. Cric 11 uses the highest standard of SSL Encryption Your personal and financial information is never shared with third parties. For more details, Privacy Policy Read.

Change your password quickly and Help Center Report it immediately. Our security team will investigate your account and take the necessary action. Never share your password with anyone.

No, never. No Cric 11 staff or support agent will ever ask for your password or PIN. If anyone does, it's a scam — immediately Help Center let us know.

VIP Program

Points are earned with every bet, and once you reach a certain threshold you are automatically upgraded to the next VIP level. To learn more, VIP Page view.

Cric 11 VIP members get Faster withdrawals, exclusive cashback, dedicated account manager and exclusive promotions. The higher your tier, the greater the benefits. For the full list, VIP page available.

Points validity depends on your current VIP tier — the higher your level, the longer your points last. To find out the exact expiry period, VIP Page Read.

If you didn't find your answer here, reach out to our Help Center Contact us. Our support team is here for you 24 hours a day, 7 days a week.


Learn More About Cric 11

Everything you need to know about Bangladesh's trusted cricket betting platform

Cric 11 is one of Bangladesh's most popular online cricket betting platforms. Millions of Bangladeshi cricket fans place bets daily in support of their favorite teams. In the Cric 11 FAQ section, we address the questions our users ask most.

Joining Cric 11 as a new member is quick and easy. In just a few minutes, Registration register, claim a 100% bonus on your first deposit, and start playing right away. Deposits and withdrawals are easy with familiar payment methods like bKash, Nagad, and Rocket.

Why Choose Cric 11?

With many platforms out there, Cric 11 stands apart for a few reasons. The full service is available in Bangla, so there's no language barrier. Local payment methods are supported, so there's no hassle with dollars or foreign currencies. Live betting odds update in real time, so you can place bets mid-match whenever it suits you.

Cric 11's VIP Program Designed exclusively for regular players — the more you play, the more points you earn and the more rewards you unlock. Faster withdrawals, special bonuses, and dedicated support are all part of being a VIP.

Responsible Betting

Cric 11 is committed to responsible betting. We believe betting should be a form of entertainment, not an addiction. That's why we offer tools like self-exclusion, deposit limits, and account cooling-off periods. Learn more about this On the Responsible Gaming Page

Please note that betting on Cric 11 is strictly for users aged 18 and above. Minors are prohibited from opening or using an account, and any account found to be in violation will be permanently closed.

About Our Support Team

Our customer support team is available 24/7, every day of the week. Support is available in Bangla, so you can explain any issue and get it resolved with ease. Help Center and reach us directly via live chat, email, or other available channels.

  • Live Chat Support: Instant Answers
  • Email support: response within 2 hours
  • Full service in Bangla
  • Resolving all technical and payment-related issues

Why Millions of People Choose Cric 11

A quick overview of the platform's best features

Instant Payment

Deposits via bKash, Nagad, and Rocket are processed in just a few minutes. Withdrawals are handled quickly too — no long waits.

Live Betting

Place bets at real-time odds even while the match is in progress. Every ball, every over brings a new opportunity.

Completely Secure

Your data and funds are always protected with SSL encryption and advanced cybersecurity measures.

Exciting Bonuses

Welcome bonuses, cashback, referral bonuses, and regular new offers — every bet adds more value.

Exclusive VIP

A dedicated VIP program for regular players. Earn points, level up, and enjoy exclusive rewards.

24/7 Bangla Support

Reach our support team in Bangla for any issue — day or night, help is always available.


Get Started Now

Don't have an account yet? Join Cric 11 today

Register in just 3 minutes and kick off your cricket betting journey with a 100% welcome bonus.

100%
Welcome Bonus
৳500
Minimum Deposit
24/7
Live Support
3 minutes
During registration,
বাংলা